Ladybug Hoverball Toys

Shipping

Shipping is completed free for orders over $69. We'll ship your product within 12-48 hours using USPS ePacket Service after you place your order. Tracking Number will be provided shortly to your Email or Phone No.

OUR GUARANTEE

Every Purchase is backed up by 15 Days Money Back Guarantee. 

We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we are here to make sure you're 100% Satisfied with your purchase.

If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.

Refund Policy

If your items arrive damaged or become defective within 10 days of normal usage, we will gladly issue out a replacement or refund. Contact us at hi@kalawee.com or provided a Phone Number in our shop.

Contact 

Feel free to mail us at hi@kalawee.com or talk with us 24/7 through the Chat Plugin in the bottom right corner of our website.

If you pay by credit card, your payment could be somehow denied at the checkout by our system in defense against possible credit card fraud. It's a good idea to call your credit card company or bank ahead of time to let them know about the purchase so that it doesn't get declined.

Under such circumstance, here are 3 solutions for you:

1. If you have a PayPal account, please try to pay by PayPal.

2. If you do not have a PayPal account, please select PayPal still at the checkout page & click the complete order button. Then you'll be directed to a page with access to both PayPal and Debit/Credit card payment (for the latter option, you don't have to register for PayPal).

3. Please switch to your other credit/debit cards.

As following steps:

Step 1. Select PayPal (even if you don't have a PayPal account)

Step 2. Click on "Pay with Debit or Credit Card".

Step 3. Fill in your credit card info and complete your order.

Contact 

Feel free to mail us at hi@kalawee.com or talk with us 24/7 through the Chat Plugin in the bottom right corner of our website.